Overview
We are seeking a Zoom Admin Volunteer to support our online meetings and events. The Zoom Admin Volunteer will be responsible for facilitating virtual meetings, troubleshooting technical issues, and providing technical support to presenters, hosts, and attendees.
Time Commitment
2 Hours Per Event
Qualifications
Experience using Zoom or other video conferencing platforms
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to troubleshoot technical issues and provide technical support to meeting attendees
Comfortable working independently and in a team environment
Experience with event planning and coordination preferred
Hardware/Software Required
Connection/Network
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
Hardware
- Computer or Smart Device
- Speakers, microphones, and webcam are optional.
Software/Browser
Desktop
Chrome: Within 2 versions of current version
Firefox: Within 2 versions of current version
Edge: Within 2 versions of current version
Safari: Within 2 versions of current version
Mobile
Safari: Within 2 versions of current version
Chrome: Within 2 versions of current version
Firefox: Within 2 versions of current version
Key Responsibilties
Attendee welcoming: Help attendees any initial technical issues they may have, such as checking their audio and video settings.
Answering questions: Respond to attendee questions and concerns about the event, such as how to navigate the Zoom platform.
Providing Technical Support:
Provide technical support to attendees who experience issues with their audio, video, or internet connection.- Record and archive virtual meetings and webinars
Create and manage virtual breakout rooms and other Zoom features
Supporting the host:
Assist the event host or moderator in managing the flow of the event, such as introducing speakers, transitioning between sessions, or conducting polls.